Returns & Exchanges

Due to the perishable nature of our freshly baked muffins, we cannot accept physical returns, but we are committed to ensuring your satisfaction with every bite. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery for a full refund or replacement.

1

Document the Issue

Take clear photos of the damaged packaging or incorrect muffin variety immediately upon arrival.

2

Contact Support

Email our customer care team at [email protected] with your order number and the photos attached.

3

Review Process

Our bakery team will review your claim within 48 hours to verify the quality concern or shipping error.

4

Resolution Delivery

Once approved, we will issue a store credit, a full refund to your original payment method, or ship out a fresh batch.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing