Frequently Asked Questions

Everything you need to know about our fresh-baked muffins.

How do you ensure the muffins arrive fresh?

We bake every order to demand and use vacuum-sealed packaging alongside insulated liners to maintain moisture and flavor during transit.

What is the shelf life of Bootylicious Muffins?

Our muffins stay fresh for 3-5 days at room temperature, up to a week in the refrigerator, or up to 3 months when stored in the freezer.

Do you offer gluten-free or vegan options?

Yes! We have a dedicated selection of gluten-free and plant-based muffins. Please check the 'Dietary' section on our shop page for full ingredient lists.

How long does shipping take?

Orders are typically processed within 24-48 hours. We offer express shipping options that guarantee delivery within 1-3 business days to ensure maximum freshness.

Can I cancel or change my order?

Since our products are perishable and baked-to-order, changes or cancellations must be made within 4 hours of placing the order.

What is your return policy for food items?

Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a replacement or refund.